Privacy & Cookie Policy

Data controller

Your personal data is controlled by the owner of RiC Apart – Mostowa Apartment, ul. Mostowa 25/9, 61-854 Poznań, Poland.

What we process and why

When you book, we process your name, email address, phone number and stay dates — solely to fulfil your booking, contact you about your stay and meet legal (e.g. accounting) obligations. Legal basis: Art. 6(1)(b) and (c) GDPR.

Payments

Payments are processed by Stripe Payments Europe Ltd. We never have access to your full card details or bank login.

Forms and spam protection

The contact form and booking request are protected by Cloudflare Turnstile (Cloudflare, Inc.), which checks that a human is submitting the form and may process technical browser data and your IP address for this purpose. We use contact form messages only to reply to you (Art. 6(1)(b) and (f) GDPR).

IP address when booking

When you book, we record the IP address the booking was made from and the country derived from it. The country is looked up locally in a DB-IP database stored on our server — your IP address is not sent to any external service. We do this to prevent abuse and payment fraud (legitimate interest, Art. 6(1)(f) GDPR). Only the property staff can see this data.

Cookies and Google Analytics

With your consent we use Google Analytics 4 (Google Ireland Ltd.) to measure site traffic. Until you consent, Analytics runs in cookieless mode (Consent Mode). You can change your choice at any time via “Cookie settings” in the footer.

Your rights

You have the right to access, rectify, erase, restrict and port your data, and to lodge a complaint with the Polish supervisory authority (UODO). We keep data for as long as required by law.